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Frequently Asked Questions
Chiropractic and Physical Rehabilitation:
A New Patient appointment will begin with a detailed history and thorough examination. Together, we will decide on a care plan that best suits your needs. Then we get to work. We start your care on day one. Your treatment can consist of a multi-modal approach. After your appointment, you will leave with clear home-care instructions, including a home care program that will expedite your recovery. You will also understand the number of appointments it will likely take to get you back to feeling 100% again. During each subsequent visit, we’ll check in on the status of your complaint and then spend the rest of the time working 1:1 to progress you through your active care plan.
Functional Medicine:
A New Patient appointment will begin with a detailed history, full systems review and physical examination. We will discuss possible causes for the symptoms you are presenting with and build a care plan together. Your care plan may include laboratory testing, lifestyle modifications, and dietary recommendations. During your subsequent visits, we will review any laboratory test results, check on symptom relief and management, and help you progress through any next steps. After a period implementing recommended changes, we will want to retest any positive test results to make sure they are back to the optimal range. We aim to equip you with the knowledge to live a full and healthy life!
Pillar Health Co is considered an out-of-network provider for all insurance carriers. We made the decision not to contract with insurance carriers to decrease the administrative burden and pass along the savings, transparency, and decision-making to you. We believe you should have the power to choose the care that makes the most sense to you without limitations from your policy.
You may use your insurance for many laboratory based services. This will be specific to your insurance plan. Please check with your insurance policy for any qualifying benefits. We are always looking for the most affordable options for patients to receive the care they deserve and will support your ability to choose a lab that best suits your needs. Pillar Health Co will not collect payment for your lab services, any payment questions or disputes should be handled directly with the lab that performed your services.
Yes but this is dependent upon your policy. Please review your policy to see if you qualify for any type of coverage for out-of-network providers. Upon request, we can provide you with receipts and appropriate documentation to submit your claims to your insurance carrier. Any amount of reimbursement will be paid directly to you.
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